Office of Fair Trading New South Wales
The Office of Fair Trading safeguards consumer rights and advises business and traders on fair and ethical practice. Besides direct services for individuals, the legislative framework we administer sets the rules for fairness in the countless daily transactions between consumers and traders. Unfair practices are investigated and prevented and a licensing system helps ensure unqualified or inappropriate people do not work in a range of NSW industries.

Consumers of everyday goods and services can contact us for information on their rights and responsibilities and assistance with resolving disputes. People who are renting homes, building or renovating, buying or selling property or living in strata scheme property can turn to us for information and assistance.

http://www.fairtrading.nsw.gov.au